Freshers Job Biotecnika – Join Biotecnika As Client Services Officer | Send Your CV’s Now
BioTecNika Info Labs Pvt Ltd – Parent Company which runs India’s Largest Biosciences Career & education Portal is looking for passionate candidates having sound academic qualifications, Excellent Communication skills & Marketing Experience, willing to join India’s Largest Biosciences Career & Education Portal www.biotecnika.org as Client Services Officer at Bangalore
Name of the Position: Client Services Officer
Reference Code: JGJG – CSO
Salary range: Rs 2.0 Lakh Per annum to 3.0 Lakh Per annum + Attractive Incentives
Desired Candidate Profile – Freshers Job Biotecnika:
- Any Graduate/ undergraduate in filed of Biotech & Life Science – Bsc/ Btech / Msc Biotech / Life Science Subjects
- Good Communication Skills Required
- Must be a Team Worker
- Quick Learner
- Prior Customer Support Experience will be an add-on
Job Description :
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
- Understand the client’s needs and objectives.
- Day-to-day client interaction, operations, and effective management.
- Working closely with the internal teams to implement the strategy
- Provide creative ideas as and when required.
- Independently handle complete end-to-end client servicing
- Calling up Clients.
- Coordinate with the clients through; Calls & Emails & Skype.
- Market analysis
- Pitching the company’s products and services and taking care of dispatches.
Skills Required :
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
Why Work at BioTecNika?
If you are looking for a long term stable career in BT industry and want to rub shoulders with the biggest names in Biotech, then BioTecNika should be your destination. A Company Supported by Biotech veterans & Venture Capitalists, Biotecnika has a long way to go and we are looking for you. – Freshers Job Biotecnika
If you do not like processes, hate pyramid type organizations; love creativity, innovation, and fun at work; you will love it here. You will find a very flexible work environment, which treats people like human beings.
You will be challenged at the levels of responsibilities that you end up managing at the workplace. We have a penchant for drawing talented folks from all kinds of places.
What are we looking for?
Genius but slightly disgruntled people. Focused, curious and spirited self-starters. Entrepreneurial, creative and willing to work on multiple initiatives We can give you An innovative company, driven by innovation in products, processes, and services. We are constantly learning and improving as fast as we can. Your peers are innovative, hard-working and driven. Competitive salaries Freedom & time to experiment (you can’t really innovate if you don’t have the time to) Amazing perks
How to Apply : Freshers Job Biotecnika
Interested candidates can apply online
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