Quality Control Jobs At Lonza
Looking to build a successful career in Quality Control Jobs with a globally recognised life sciences company? Lonza Jobs has announced an exciting opening for the position of Sr. Assistant, Quality Control in Rewari, Haryana. If you have a background in biotechnology, pharmacy, chemistry, life sciences, or engineering and are passionate about quality systems and customer excellence, this opportunity is made for you. Explore one of the latest Life Science Jobs and take the next step toward a rewarding global career.
About the Company
Lonza is one of the world’s leading life sciences companies, serving the pharmaceutical, biotechnology, and healthcare industries. With a strong global presence, Lonza supports customers in developing and manufacturing innovative medicines and therapies. The company is known for its commitment to scientific excellence, innovation, quality, and employee development, making Lonza Jobs highly desirable among professionals seeking rewarding Life Science Jobs.
Job Details:
- Job Title: Sr. Assistant, Quality Control
- Company: Lonza
- Location: Rewari, Haryana, India
- Reference: R77694
Key Responsibilities
- Acknowledge customer complaints within defined turnaround timelines and ensure prompt responses.
- Coordinate with customers to obtain additional information required for complaint investigations.
- Collaborate with lead investigators and subject matter experts to facilitate complaint investigations and resolution activities.
- Prepare preliminary and final customer complaint investigation reports in accordance with internal procedures and timelines.
- Communicate investigation findings, conclusions, and corrective actions to customers in a professional and timely manner.
- Ensure appropriate CAPA initiation and follow-up with responsible stakeholders after complaint investigations.
Educational Qualification
Bachelor’s degree in Biotechnology, Life Sciences, or a related scientific discipline.
Experience & Skills
- Experience in customer complaint management, customer quality, customer service, quality assurance, or related functions within pharmaceutical, healthcare, biotech, or regulated manufacturing environments.
- Strong understanding of customer complaint handling processes, investigation methodologies, CAPA systems, and quality management principles.
- Experience supporting customer audits, technical documentation, and customer-facing quality activities.
- Excellent verbal and written communication skills with the ability to work effectively with customers and cross-functional teams.
- Experience working with SAP or similar enterprise systems is preferred.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
