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Merck Life Sciences Analyst Role For MSc Candidates – Apply Online
Senior Analyst/Specialist-Technical Content
Job Id 278937
Bangalore, Karnataka, India
Job Type: Full-time
Title: Senior Analyst/Specialist-Technical Content
Location: Bangalore – Electronic City
Scope of Responsibility:
- Maintain and optimize technical content inventories, including technical articles, collateral, and landing pages.
- Collaborate with subject matter experts and cross-functional teams to gather and verify technical information.
- Ensure technical content is accurate, clear, and accessible to the target audience and internal partners.
- Maintain consistency in tone, style, and branding across all technical content.
- Support the transition of technical content to digitally optimized formats to improve the customer’s online experience.
Essential Job Functions:
- Review and edit technical content to ensure accuracy, clarity, and adherence to company guidelines and industry standards. Ensure content is easily understood by the target audience.
- On a regularly established cadence, interface with product managers, content producers, and other subject matter experts to verify the continued relevance of technical information and identify gaps/needs.
- Use SEO best practices to optimize technical content for search engines and improve online visibility.
- Streamline technical content management tools and systems for efficient access and administrative use within our content practices.
- Catalog and tag documentation and technical content for easier retrieval within tools such as SFDC and other content management toolsets (by product, segment, application, customer stage, and more).
- Expand the inventory of technical content by identifying underutilized collateral or documents and materials unknown to marketing, for use within digital tactics.
- Support the creation of Technical Article Pages (TAPs) by transferring content to template forms and prepare supporting information for submission through the web ticket process.
- Oversee the trafficking of TAPs and other technical content through the Jira ticketing process by submitting tickets, monitoring progress, and coordinating feedback loop sessions with Marcom partners, SMEs, and more.
- Participate in the Web Content Audit process with attention to Technical Article Pages and documentation. Help identify underperforming articles and drive optimization to improve metrics.
Basic Qualifications:
Who you are:
- Education: Master’s Degree in Life Sciences
- Experience: 5-8 years of experience in scientific content writing or a related field
Technical Skills / Competencies:
- Understanding of SEO best practices and experience in optimizing content for search engines. SEO Certification (Google, Moz, etc.) is desirable.
- Ability to translate complex technical concepts into clear, concise, and engaging content.
- Excellent writing, drafting, reviewing, and editing skills, with a keen eye for detail.
- Exceptional organizational skills and ability to conceptualize operational best practices.
- Manages multiple projects simultaneously, ensuring timely delivery of high-quality technical content.
- Qualified background and experience analyzing large amounts of data, deriving insights, and taking actions to improve.
- Professionally trained in Excel (or similar tools to manage data).
Preferred Certification:
- Content Marketing Certification (HubSpot, Content Marketing Institute, etc.) – preferred
- SEO Certification (Google, Moz, etc.) – preferred
Behavioral Competencies:
- Ability to work effectively with cross-functional teams and subject matter experts.
- Excellent written and verbal communication and interpersonal skills.
- Exceptional organizational skills and ability to conceptualize operational best practices.
- Curious and comfortable asking questions; adaptable, flexible, and welcoming to change.
- Strong networking and stakeholder management skills.
- Results-driven and able to manage multiple projects simultaneously, ensuring timely delivery of high-quality technical content.
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