Application Consultant | Roche India Hiring in Kolkata
Are you passionate about transforming healthcare through cutting-edge diagnostic solutions? Roche Diagnostics is seeking a dedicated Application Consultant to join our team in Kolkata, India. This is your chance to play a key role in ensuring customer satisfaction and delivering high-quality IVD solutions. If you have a strong background in medical technology, biotechnology, or life sciences, and a commitment to excellence, we invite you to be part of our mission to revolutionize diagnostics and patient care.
Company Overview:
Roche is a global pioneer in pharmaceuticals and diagnostics, committed to advancing science to improve lives. As a leader in innovative healthcare solutions, Roche focuses on delivering personalized medicine, diagnostics, and cutting-edge technologies that make a real difference in patient outcomes. With a strong presence in India, Roche is dedicated to diversity, equity, and inclusion, ensuring that every team member contributes to shaping the future of healthcare. Join us and be a part of a company that is redefining medical diagnostics worldwide.
Job Details:
Job Position: Application Consultant
Location: Kolkata, West Bengal, India
Category: Customer Support
Job ID: 202501-102218
Your Opportunity
An Application Consultant at Roche Diagnostics is an Ambassador who plays a critical
role in defining the customer experience with our IVD solutions. This role is essential for ensuring customer satisfaction throughout the contract and beyond.Core Responsibilities
- Professional Customer User Training using defined scope document
- Resolve Customer Queries promptly
- Regular product knowledge updates and education of lab technicians
- Coordinate and Conduct CME in Statistical QC
- Participate in Professional Pre-Sales Discussions and Demos
Who You Are
- Bachelor’s/Master’s degree in Medical Technology, Biotechnology, Biochemistry, Microbiology, or equivalent
- Proven track record in the IVD or Life Science industry
- Minimum 5 to 7 years of experience in a Professional Clinical Lab
- Excellent communication skills
- Good understanding of Statistical QC and Lab Management concepts
- Ability to work in a cross-functional team environment
Who We Are
Roche is committed to making a difference in India by providing diagnostic testing and products for various disease areas. Join us in pushing the frontiers of healthcare and contributing to our innovative and diverse team.
