CSIR NET June 2024 Exam Official Notification – Registration, Eligibility, Application Process & Fee Payment Details

5.4. Procedure for Filling Application Form

PART I: REGISTRATION PAGE

Fill in the basic information and note down the system generated Application No.

(i) Candidate’s Name/ Mother’s Name/ Father’s Name: Provide Candidate’s Name, Mother’s Name, and Father’s Name as given in the Secondary School Examination or equivalent Board / University Certificate in capital letters. No prefix in the name of the candidate is allowed

(ii) Date of Birth: dd/mm/yyyy Provide Candidate’s date of birth as recorded in Secondary School Examination or equivalent Board/University Certificate.

(iii) Mobile Number and e-mail Address: Candidates must provide own Mobile Number and e-mail address.

Note: Only one e-mail address and one Mobile Number are valid for one application

PART II: FILL IN THE COMPLETE APPLICATION FORM – CSIR NET June 2024 Application Form

Fill in the complete Application.

1. The application particulars entered can be edited before final submission of the Application Form.
2. Once finally submitted, particulars in certain specific fields may be changed only during correction window. After that no communication in this regard would be entertained.
3. All the steps for submission of Online Application Form, Uploading of Candidate’s photograph, Candidate’s signature, Documents (if applicable), Payment of fee and Printing of Confirmation Page can also be done separately.
4. Facility of submission of Online Application Form, uploading of photograph, signatures, payment of fee and printing of the Confirmation Page will be deactivated as per schedule for submission of Application Form. Hence, candidates are required to complete the process within the prescribed schedule.
5. Candidates are not required to send/ submit hard copy of Confirmation page to NTA office. However, the candidates are advised to retain the hard copy of the Confirmation Page, and a proof of fee submitted for future need.
6. Registration will be treated as complete only if the fee has been transacted successfully, else the form will be cancelled.
7. Other Backward Classes (OBC)-Non Creamy Layer is as per the central list of Other Backward Classes available on National Commission for Backward Classes (NCBC), Government of India website (www.ncbc.nic.in). Thus, the candidates falling in this list may mention OBC in the Category Column. State list OBC Candidates who are not in OBC-NCL (Central List) may choose General (EWS) in case they fulfill the prescribed requirements in this regard.
8. Gender- Provide Candidate’s gender as recorded in the Type of Identification viz. Bank A/c Number/ Passport Number/ Ration Card/ Other Govt ID.
9. Provide complete postal address with PIN Code (Mailing Address as well as Permanent Address) for further correspondence. PIN code of Correspondence Address should be given in the space provided for this purpose.
10. Choice of Cities for Examination Centres: The candidate should select any four cities of their choice for examination of Joint CSIR-UGC NET June 2024 given at Annexure-III. Choice of cities will be limited to the State of Permanent & Present Address of the Candidate.
11. Joint CSIR-UGC NET Subject: The candidate should select the CSIR-UGC NET subject to appear from the list of Joint CSIR-UGC NET June 2024 Subjects given at Annexure-II.

CSIR NET June 2024 Application Form Details

Notes:

a. The NTA shall not be responsible for any delay/loss in postal transit or for an incorrect Correspondence address given by the Applicant in the Application Form. Therefore, the candidate has to ensure that he/she mentions his/her complete correspondence address, including pin code, in his/her Online Application Form.

b. The Candidate must ensure that e-mail address and Mobile Number provided in the Online Application Form are their own (which cannot be changed later) as communication may be sent by NTA through e-mail or SMS.

c. The Candidate should not give the postal address, Mobile Number or e-mail ID of Coaching Centre in the Online Application Form.

d. Under no circumstances the choice of cities for Centre and NET subject filled in the Application Form shall be changed by the NTA

PART III: Uploading of scanned images

(i) Candidate’s Photograph: to be uploaded

• Photograph should not be with cap or goggles. Photograph should cover 80% face (without mask) visible including ears against white background.
• Spectacles are allowed if being used regularly.
• Polaroid and Computer generated photos are not acceptable.
• Applications not complying with these instructions or with unclear photographs are liable to be rejected.
• Candidates may please note that if it is found that photograph uploaded is fabricated i.e. de- shaped or seems to be hand-made or computer made, the form of the candidate will be rejected and the same would be considered as using unfair means and the candidate would be dealt with accordingly.
• Application without photograph shall be rejected. The photograph need not be attested. Candidates are advised to take 6 to 8 passport size colored photographs with white background.

CSIR NET June 2024 Application Form Details

Note: Passport size photograph is to be used for uploading on Online Application Form and also for pasting on Attendance Sheet at the Examination Centre.

• The candidate should scan his/her passport size photograph for uploading. Filesize must be between 10 kb to 200 kb (in JPG Format only).

(ii) Candidate’s Signature: to be uploaded

• The candidates are required to upload the full signature in running hand writing in the appropriate box given in the Online Application Form. Writing full name in the Box in Capital letters would not be accepted as signature and the Application Form would be rejected. Further, unsigned Online Application Forms will also be rejected.
• The candidate should put his full signature on white paper with Blue/Black Ink pen and scan for uploading.
• File size must be between 04 kb to 30 kb (in JPG Format only).

(iii) Result Awaited Attestation Form: to be uploaded (if applicable)

• File size must be between 50 kb to 500 kb (in PDF Format only).

(iv) Category Certificate: to be uploaded (if applicable)

• File size must be between 50 kb to 300 kb (in PDF Format only).

(v) PwD Certificate: to be uploaded (if applicable)

• File size must be between 50 kb to 300 kb (in PDF Format only).

Note: Candidate must ensure that the uploaded images are clear and proper.

PART IV: Payment of Examination Fee

Pay prescribed fee through Net Banking / Debit Card / Credit Card / UPI and keep proof of fee paid for future reference. Please see Annexure–I for details.

PART V: Check List for filling the Online Application Form

The candidates are advised to ensure the following points before submitting the Online Application Forms:

(i) Whether they fulfill the eligibility conditions for the Test as prescribed under the heading ‘Conditions of Eligibility’ and ‘Age Limit’.

(ii) That they have selected their category viz General/General-EWS/OBC (Non- Creamy Layer)/SC/ST/PwD/ Third gender and Minority option, in the relevant column correctly.

(iii) That they have filled their Subject and City of examination and code in the relevant column correctly

(iv) That the Person with Disability (PwD) candidate has filled the relevant column in the Online Application Form. Only PwD candidates have to fill this column and the others have to leave it blank.

(v) Whether they have kept a Printout of Application Form (Confirmation Page) for their own record.

5.5. Important Points to Note:

5.5.1 The Candidates should fill their complete postal address with PIN Code for further correspondence.

5.5.2 The Candidate must ensure that e-mail address and Mobile Number provided in the Online Application Form is his/her own (which cannot be changed later) as communication would be sent by NTA through e-mail or SMS.

CSIR NET June 2024 Application Form Details

5.5.3 The Candidate should not give the postal address, Mobile Number or e-mail ID of Coaching Centre in the Online Application Form. In order to appear in Joint CSIR-UGC NET June 2024, the candidates are required to apply ‘online’. The Application Form other than online mode shall not be accepted. No change will be accepted through offline mode i.e. through fax/application including email etc.

5.5.4 Online Application Form cannot be withdrawn once it is submitted successfully.

5.5.5 Application Form of candidates who do not fulfill the eligibility criteria shall be rejected.

5.5.6 In case a candidate is found providing incorrect information or the identity is proved to be false at any time in the future, the candidate shall face penal action as per the law.

5.5.7 The Candidates are not required to send/submit the confirmation page of Online Application Form to the NTA. However, he/she is advised to retain the following documents with them as a reference for future correspondence:

• Printouts of the Confirmation Page of Online Application Form.
• Proof of fee paid
• Photographs (same as uploaded on the Online Application Form) – 6 to 8 passport size photographs need to be kept aside.

5.5.7.1 The name on the photo identification must match with the name as shown on the Admit Card. If the name has been changed due to events such as marriage, the candidate must show the relevant document at the time of the exam. Marriage Certificate / Divorce / Decree / Legal Name Change Document / Gazette Notification.

5.5.8 In case any exam is held in multiple shifts, NTA may follow the process of normalization of the two test forms as per policy (Annexure-XVII).

5.5.9 Provision of Reservation for candidates belonging to EWS/OBC/SC/ST/PwD will be as per GoI instructions issued from time to time.

5.5.10 The Aadhaar number is only one of the types of identification and is not mandatory. Candidates may also enter Passport number, Ration Card number, Bank Account number, or any other valid Government identity number.

5.5.11 A candidate can fill only one application. Multiple applications by the same candidate are liable to be rejected.

CHAPTER – 6: ADMIT CARD, INSTRUCTIONS AND PROHIBITED MATERIALS

CSIR NET June 2024 Application Form details

6.1. Admit Card for the Examinations

6.1.1. The Admit Card will be issued provisionally to the candidates, subject to their satisfying the eligibility conditions.

6.1.2. The candidate has to download the Admit Card from the NTA website and appear for the Examination at the given Centre on Date, timing and Examination as indicated in their Admit Card.

6.1.3. No candidate will be allowed to appear at the Examination Centre, on Date and timing other than that allotted to them in their Admit Card.

6.1.4. In case candidates are unable to download Admit Cards from the website, they may approach the Help Line between 09:30 am and 5:30 pm or write to NTA at [email protected].

6.1.5. The candidates are advised to read the instructions on the Admit Card carefully and follow them during the conduct of the Examination.

6.1.6. In case of any discrepancy in the particulars of the candidate or his/her photograph and signatures shown in the Admit Card and Confirmation Page, the candidate may immediately approach the Helpline between 09:30 am and 5:30 pm. In such cases, candidates would appear in the Examination with the already downloaded Admit Card. However, NTA will take necessary action to make correction in the record later.

CSIR NET June 2024 Application Form Details

Notes:

a. Candidate may please note that Admit Cards will not be sent by post.

b. Under no circumstance, a duplicate Admit Card for Joint CSIR-UGC NET June 2024 will be issued at the Examination Centres.

c. Candidate must not mutilate the Admit Card or change any entry made therein.

d. Candidates are advised to preserve their Admit Cards in good condition for future reference.

e. No Admit Card shall be issued to the candidates whose Applications are found to be incomplete for any reasons (including indistinct/ doubtful photographs/unsigned Applications) or who do not fulfill the eligibility criteria for the examination.

f. Issue of Admit Cards, however, shall not necessarily mean acceptance of eligibility which shall be further scrutinized at subsequent stages of admission process

6.2. Important Instructions for Candidates

Candidates are advised to go through instruction printed on Admit Card carefully before going for the Examination and follow them strictly

6.2.1. The candidates are advised to read the instructions on the Admit Card carefully and follow them strictly.

6.2.2. Candidates MUST bring the following documents on the day of Examination at the test centre. Candidates who do not bring these will not be allowed to appear in the Examination.

i. Print copy of Admit Card downloaded from NTA website.

ii. One passport size photograph (same as uploaded on the Online Application Form) for pasting on the specific space in the attendance sheet at the Centre during the Examination.

iii. Any one of the authorized Govt. photo IDs (must be original, valid and nonexpired), viz. School Identity Card/ PAN card/ Driving Licence/ Voter ID/ Passport/ Aadhar Card (With photograph)/ Aadhar Enrolment No/ Ration Card

iv. PwD certificate issued by the Competent Authority, if claiming the relaxation under PwD category

If the name has been changed due to events such as marriage, candidate must show the relevant document at the time of exam. Marriage Certificate / Divorce / Decree / Legal Name Change Document.

6.2.3. Candidates should not be in possession of any material listed in the list of prohibited material.

6.2.4. Candidates are not allowed to carry any baggage inside the Examination Centre. NTA will not be responsible for any belongings stolen or lost at the premises.

6.2.5. The candidates shall report at the Examination Centre at the time mentioned on the Admit Card so as to avoid crowding at the Examination Centre.

6.2.6. Candidates must reach the test centres on or before the reporting time. Entry of the candidates into centre shall be stopped 30 mins before the start of the Examination.

6.2.7. Candidates may note that late entry to the Examination premises is not permitted under any circumstances. NTA shall not be responsible for any delayed arrival of the candidate in reaching the centre due to any reason. Candidates are advised to familiarize themselves with the location of test centre and plan travel time accordingly.

6.2.8. Biometric information of all the candidates shall be captured. Identity checks will be made upon arrival at the test centre to ensure that there are no unauthorized candidates appearing for the test. Candidates are required to cooperate with the security personnel for security checks.

6.2.9. The candidate must show, on demand, the Admit Card for entry in the Examination room/hall. A candidate who does not possess the valid Admit Card shall not be allowed to enter the Examination Centre.

6.2.10. Candidates should take their seat immediately after opening of the Examination hall on their allotted seat. If not they are likely to miss some of the general instructions to be announced in the Examination Rooms/ Halls. NTA shall not be responsible for any delay.

6.2.11. Any candidate found to have changed room/ hall or the seat on his/her own other than allotted would be considered as a case of unfair means and the candidature shall be cancelled and no plea would be accepted.

6.2.12. The candidate must sign and paste the photograph on the Attendance Sheet at the appropriate place.

6.2.13. The candidate should ensure that the question paper available on the computer is as per the opted Examination indicated in the Admit Card. In case, the subject of the question paper is other than the opted Examination, the same may be brought to the notice of the Invigilator concerned.

6.2.14. All calculations/writing work are to be done only in the rough sheet provided at the centre in the Examination Room/Hall and on completion of the test candidates must hand over the rough sheets to the invigilator on duty in the Room/Hall.

6.2.15. No candidate, without the special permission of the Centre Superintendent or the Invigilator concerned, will leave his/her seat or Examination Room/Hall until the full duration of the paper is over. Candidates must follow the instructions strictly as instructed by the Centre Superintendent/Invigilators.

6.2.16. Please note that only registered candidates will be allowed at the Examination Centre. Friends or relatives accompanying the candidates shall not be allowed entry in the test centre under any circumstances and will not be allowed to contact the candidate while the Examination process is going on.

6.2.17. Candidate shall appear at their own cost at the Centre on Date and time as indicated on their Admit Card issued by the NTA. No TA, DA, or any accommodation facility will be admissible for appearing in JOINT CSIR- UGC NET June 2024 examination.

6.2.18. The candidates are to be governed by the Rules and Regulations/Instruction of the NTA with regard to their conduct in the Examination Hall. All cases of unfair means will be dealt with as per rules.

6.2.19. Applications of candidates submitting false and fabricated information will be rejected and such candidates will be further debarred from appearing in Examinations conducted by NTA.

6.2.20. NTA reserves the right to withdraw permission, granted inadvertently if any, to any candidate who is not eligible to appear in the JOINT CSIR-UGC NET June 2024 even though the Admit Card had been issued by the NTA.

6.2.21. In case of any ambiguity in the interpretation of any of the instructions/ terms/ rules/criteria regarding the determination of Eligibility/Conduct of Examination/Registration of Candidates/Information contained therein, the interpretation of the CSIR/NTA shall be final and binding.

CSIR June 2024 Application Form

6.3. Prohibited Materials

Candidates are not allowed to carry any textual material, Calculators, Docu Pen, Slide Rules, Log Tables and Electronic Watches with facilities of calculator, printed or written material, bits of papers, mobile phone, Blue-tooth devices, pager, or any other electronic gadget/ device etc.

• The candidates are prohibited from bringing any kind of electronic gadgets/device in the Examination room/hall.
• If any candidate is in possession of any of the above item, his/ her candidature will be treated as unfair means and lead to cancellation of the current Examination and also debar the candidate for future Examination(s) & the material will be seized.
• Smoking, chewing gutka, spitting, etc. in the Examination Room/Hall is strictly prohibited.
• Instrument / Geometry / Pencil box, Handbag, Purse, or Any kind of Paper/ Stationery, Eatables / Snacks and Tea / Coffee / Cold drinks / Water (loose or packed), Mobile Phone / Ear Phone / Microphone / Pager / Calculator/ Camera / Tape Recorder, any metallic item, or electronic gadgets, etc. are NOT allowed in the Examination Room / Hall.

Note: Diabetic students will be allowed to carry eatables like sugar tablets / fruits (like banana / apple / orange) and a transparent water bottle to the Examination hall. However, they will not be allowed to carry packed foods like chocolate / candy / sandwich, etc.

CHAPTER – 7: UNFAIR MEANS PRACTICES

CSIR NET June 2024 Application Form Details

7.1. Unfair Means Practices and Breach of Examination Rules

7.1.1. Definition: Unfair Means practice is an activity that allows a candidate to gain an unfair advantage over other candidates. It includes, but is not limited to:

a. Being in possession of any item or article which has been prohibited or can be used for unfair practices including any stationery item, communication device, accessories, eatable items, ornaments, or any other material or information relevant or not relevant to the Examination in the paper concerned;

b. Using someone to write Examination on his / her behalf (physical or virtual impersonation) or preparing material for copying;

c. Writing the Exam at an Exam Centre other than the one allotted to him / her;

d. Violating Examination rules or any direction issued by NTA in connection with Joint CSIR – UGC NET Examination;

e. Assisting other candidates to engage in malpractices, giving or receiving assistance directly or indirectly of any kind or attempting to do so;

f. Contacting or communicating or trying to do so with any person, other than the Examination Staff, during the Examination time in the Examination Centre;

g. Threatening any of the officials connected with the conduct of the Examination or threatening any of the candidates;

h. Using or attempting to use any other undesirable method or means in connection with the Examination;

i. Manipulation and fabrication of online documents viz. Admit Card, Rank Letter, Self-Declaration, etc.;

j. Forceful entry in/exit from Examination Centre/Hall;

k. Use or attempted use of any electronic device after entering the Examination Centre;

l. Affixing/uploading of wrong/morphed photographs/signatures on the Application Form/Admit Card/Proforma;

m. Creating obstacles in smooth and fair conduct of Examination;

n. Availing of the service of a scribe and/or compensatory time without processing the extent of disability that warrants the use of service and/or grant of compensatory time;

o. Any other malpractices declared as Unfair Means by the NTA;

Disclaimer- The decision of NTA shall be final and binding for the declaration of any person / candidate guilty of foregoing or such offence as shall be classified as Unfair Means Case (UMC).

7.1.2. Punishment for using Unfair means practices

During the course of or before or after the Examination, if a candidate is found indulging in any of the practices as defined above, he/she shall be deemed to have used Unfair means practice(s) and booked under UNFAIR MEANS (U.F.M.) Case. The candidate could be debarred for 3 years in the future and shall also be liable for criminal action and /or any other action as deemed fit.

CHAPTER – 8: PROCEDURE OF DECLARATION OF RESULT

8.1. Display of Recorded Responses

The NTA will display the Recorded Responses and Question Paper attempted by the candidates on the NTA website https://csirnet.nta.ac.in/ prior to declaration of the result. The recorded responses are likely to be displayed for two to three days. A Public Notice in this regard informing the date/s when the window will open will be hosted on the NTA website.

8.2. Display of Provisional Answer Key for Challenges

The NTA will display the Provisional Answer Key of the questions on the NTA website https://csirnet.nta.ac.in/ to provide an opportunity to the candidates to challenge the Provisional Answer Key. The Answer Keys are likely to be displayed for two to three days.

The Candidates will be given an opportunity to make a challenge online against the Provisional Answer Key, on payment of Rs. 200/- per challenged question, as a non-refundable processing fee.

The NTA decision on the challenges shall be final and the result will be declared on the basis of final answer keys.

8.3. Procedure and Criteria for Declaration of Result

CSIR NET June 2024 Application Form & Result Details

Negative marking for wrong answers, wherever required, shall be applicable as per subject-wise scheme of the Exam.

If a question for any reason is found to be wrong, the benefit of marks will be given to only those candidates who attempted the question. On examining the challenges by the subject experts, if it is found that along with the original answer key one more option(s) is correct, then marks will be awarded to all those candidates who have attempted any one of the correct options. (except in Section C of Mathematical sciences where rules as prescribed in Chapter 3.2 shall apply)

No grievances/representation with regard to Answer Key(s) after the declaration of result will be entertained.

Key Challenge procedure- Only paid challenges made during the stipulated time through the key challenge link will be considered. Challenges without justification/evidence and those filed on any other medium other than the prescribed link will not be considered.

Two separate merit lists, one comprising the candidates qualifying for the award of Junior Research Fellowship (JRF-NET) and the second, of those candidates qualifying the Eligibility Test for Lectureship (LS-NET)/Assistant Professor, will be made on the basis of their performance in the above Test. Candidates qualifying for JRF (NET), will also be eligible for Lectureship/ Assistant Professor (NET) subject to fulfilling the eligibility criteria laid down by UGC. The candidates qualifying for Lectureship/Assistant Professor will be eligible to be considered for recruitment as Lecturers as well as for Junior Research Fellowship in a Scheme/Project, if otherwise suitable. However, they will not be eligible for Regular JRF-NET Fellowship. Candidates qualifying for the award of JRF (NET) will receive fellowship from CSIR as per their assignment or from the Schemes with which they may find association. The candidates declared eligible for Junior Research Fellowship under CSIR Scheme will be governed by CSIR Rules/Regulations in this regard.

There will be no separate cut-off for Part A, B & C. The cumulative marks of all parts are taken into consideration for drawing of merit list. There is a minimum bench mark of 33% for General, EWS & OBC category and 25 % in respect of SC/ST and PwD categories for both fellowship and Lectureship/Assistant Professor.

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8.4. Percentile and Normalization Procedure

a. For multi-shift papers, raw marks obtained by the candidates in different
shifts/sessions will be converted to NTA Score (percentile).

b. The detailed procedure on NTA Score being adopted is available on Annexure-XVII
under Normalization procedure based on Percentile Score.

c. In case a subject test is conducted in multi-shifts, NTA Score will be calculated
corresponding to the raw marks obtained by a candidate. The calculated NTA Score
for the Raw Marks for all the shifts/sessions will be merged for further processing for
deciding the allocation.

d. In the events of the percentiles for the multi-shifts being dissimilar / unequal, the
lowest will be the eligibility cut-off for that category for all candidates (i.e. all shifts).

e. For Example: In the Examination held in two shifts, if the 40% marks correspond to
a Percentile Score of 78 in Shift 1 and 79 in Shift 2, then all those equal to or above
78 percentiles (Percentile score of 100 to 78) in both shifts will become eligible in
General Category. Similar method will be adopted for the other categories to
determine eligibility cut-offs. In case the Examination is held in more number of shifts
the same principle shall apply

CHAPTER – 9: GENERAL / MISCELLANEOUS PROVISIONS – CSIR June 2024 Application Form

9.1. Procedure for appearing in Computer Based Test (CBT)

Please read the detailed procedures for Computer Based Test (CBT) provided at Annexure-XIV.

9.2. Caution Notice and Non-Disclosure Agreement

9.2.1. Caution Notice

a. Candidates are advised to refer to Joint CSIR- UGC NET June 2024 website https://csirnet.nta.ac.in/ for authentic information and periodic updates about Joint CSIR- UGC NET June 2024.

b. Candidates are advised not to be allured by various claims of any party or person or institute for qualifying Joint CSIR- UGC NET June 2024 securing seat.

c. Candidates are advised to bring any such information to the notice to NTA by email on [email protected].

9.2.2. Non-Disclosure Agreement (NDA)

CSIR NET June 2024 Application Form Details

a. Joint CSIR- UGC NET June 2024 is a proprietary Examination and is conducted by NTA. The contents of this exam are confidential, proprietary and are owned by NTA/CSIR and explicitly prohibits the candidate from publishing, reproducing or transmitting any or some contents of this test, in whole or in part, in any form or by any means, verbal or written, electronic or mechanical or through Hangouts, Blogs etc. using either one’s own account or proxy account(s), for any purpose.

b. By registering for the Joint CSIR- UGC NET June 2024, candidates are covered by Non-Disclosure Agreement (NDA). As per NDA, candidates cannot disclose any question or contents of the question paper in part or otherwise with any person or party or website or such other media/publication. Any act in breach of the NDA shall be liable for penal action as per law. Kindly note that this is a punishable offence and shall lead to the cancellation of candidature.

c. Violation of any act or breach of the same shall be liable for penal action and cancellation of the candidature at the bare threshold.

9.3. Common Services Centres/Facilitation Centres

Candidates, who are not well conversant with the processes of submitting the csir net june 2024 online application form due to various constraints, can use the services of Common Services Centre, Ministry of Electronics and Information Technology, Government of India under the Digital India initiatives of Hon’ble Prime Minister. The Common Services Centre (CSC) scheme is a part of the ambitious National e-Governance Plan (NeGP) of Government of India and is managed at each village panchayat level by a Village level Entrepreneur (VLE).

There are more than 1.5 lakhs Common Services Centres (CSC) across the country which will provide the desired support to candidates from urban as well as rural areas in online submission of Application Form and payment of the fee through e-wallet. The list of the Common Services Centre is available on the website: www.csc.gov.in. Detailed information is given at Annexure-XV.

CHAPTER – 10: Query Redressal System / Correspondence with NTA

10.1. Query Redressal System

National Testing Agency (NTA) has established a Query Redressal System (QRS), an online web-enabled system developed by NTA. QRS is the platform based on web technology which primarily aims to enable the submission of queries/grievances by the Registered Candidate(s) of Joint CSIR- UGC NET June 2024 Examination with (24×7) facility for speedy redressal of the queries/grievances. A Unique Registration Number will be generated for tracking the status of the queries/grievances.

The Registered Candidate(s) are advised to use the online facility for a speedy response before mailing their queries on the official email id of Joint CSIR- UGC NET June 2024, i.e., [email protected].

10.2. Correspondence with NTA

All the correspondence should be addressed by e-mail to NTA on [email protected]. The email query shall be addressed only if it is not anonymous and contains the name, Registration / Application No, postal address, and contact number of the sender. An email containing vague or general queries and other queries as contained in the Information Bulletin shall not be entertained. Queries shall not be entertained from the person claiming to be representatives, associates, or officiates of the applicant candidate. The following information shall not be revealed by phone or email:

a. Internal documentation/status.
b. Internal decision-making process of NTA. Any claim/counterclaim thereof.
c. Dates & venue of internal meetings or name of the staff/officers dealing with it.
d. Any information which in the opinion of NTA cannot be revealed.

10.3. NTA Weeding Out Rules

The record of JOINT CSIR- UGC NET June 2024 will be preserved up-to 90 days from the date of the declaration of the result.

10.4. Legal Jurisdiction

All disputes pertaining to the conduct of JOINT CSIR- UGC NET Examinations including results shall fall within the jurisdiction of Delhi / New Delhi only. Further, any legal question arising out of the Examination shall be entertained only when raised within 30 days from the declaration of the result. The Director (Administration) of the NTA shall be the official by whose designation the NTA may sue or be sued.

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10.5. RTI

CSIR NET June 2024 Application Form Details

Information uploaded on the website shall not be provided to the candidate or any other person under R.T.I. Act, 2005. The information uploaded on the website shall remain for a specific period only. Therefore, the candidates are advised to download the uploaded information and keep it with them for the future. In due course of the examination or in midway of the process, neither any application form under the Right to Information Act, 2005, shall be entertained nor information will be provided.

ANNEXURE-I: PAYMENT OF EXAM FEE – PROCEDURE/ MODE / SERVICE PROVIDER(S), SERVICES CHARGES AND HELPDESK

After completing Step-2 of Online Application Form, candidates may remit the examination fee (Step-3) by choosing the following options:

Online Mode i.e. Debit/Credit Card/UPI or internet banking through any of the payment gateway of SBI or ICICI:

• Check the validity of the Debit/Credit Card and keep it ready with you while logging on to the website for submitting the application form. Candidate should enter the information asked for and make payment through Debit/ Credit Card.
• Through Net Banking, check the balance in your account and keep all credentials ready with you while logging on to the website for submitting the csir net june 2024 application form. Candidate should Login with his/her credentials of net banking and make payment through Net Banking.

Please select any Mode of Payment/Service Provider (Service & other charges as applicable per transaction to be paid by the candidate to the concerned Bank / Payment Gateway Integrator): –

Note: In case, the fee payment status is not ‘OK’ the candidates are advised as following:-

(i) If the fee is paid through credit/debit card and status is not OK, it means the transaction is canceled. Therefore, such candidates have to pay the fee once again and ensure the OK fee status.

(ii) For canceled transactions, the amount will, automatically, be refunded by the concerned Bank to concerned credit/debit card within 15 days of the last date of submission of the CSIR NET June 2024 Application Form.

2. Helplines:

(a) If Paying through State Bank of India (SBI):

Sl.	Name	Email ID	Contact Number
1	Helpdesk3	[email protected]	08026599990
2	Customer Care	[email protected]	1800112211
3	Through SMS	UNHAPPY (add text)	8008202020

 

(b) If Paying through ICICI Bank:

Sl.	Name	Email ID	Contact Number
1	Helpline Number	[email protected]	1800222884

 

(c) NTA Helpdesk Contact details (in case the payment related issues are not resolved through the above-mentioned Helplines of the concerned Bank/Payment Gateway Integrator):

Email: [email protected]
Phone No.: 011-40759000, 011-69227700

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2. Procedure to raise payment related Grievance:

After (successful completion of Step-3, Confirmation Page of the Application Form, should be downloaded and a printout of the same may be retained for future reference. The Confirmation Page of the online Application Form could be generated only after successful payment by the Candidate.

In case the Confirmation Page is not generated after payment of the prescribed Fee, then the candidate should approach the concerned Bank/Payment Gateway integrator (in the helpline number and email given in Annexure-I of the Information Bulletin), for ensuring the successful payment.

In spite of the above, if the successful transaction is not reflected on the Portal, the candidate may contact NTA Helpline. If the payment issue is still not resolved, the candidate may pay the second time.

However, any duplicate payment received from the candidate by NTA in the course of said transactions will be refunded through the same payment mode through which the duplicate payment is received, after fee reconciliation by NTA.

Information to be provided by the Candidate while raising any payment-related query/grievance through QRS/email/Helplines: –

a. Name of the Bank and / or payment Gateway.
b. Date and time of the transaction
c. Transaction Number
d. Bank Reference Number
e. Proof of transaction
f. Screenshot from the payment portal (in case of payment failure)

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