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Illumina MSc & PhD Genetics, Mol Bio, Bioinformatics Field Application Scientist Job

Illumina MSc & PhD Genetics, Mol Bio, Bioinformatics Field Application Scientist Job. Senior Field Applications Scientist job openings at Illumina. Interested and eligible applicants can check out all of the details on the same below

Hey there, looking for assistance with possible interview questions and answers for the role of Senior Field Applications Scientist at Illumina, then check them below 

Job Name – Senior Field Applications Scientist

Job ID – 34407-JOB

Locations – India – Remote

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:                 

This position is responsible for providing support to Illumina direct accounts and partnerships regarding our products and grow the business. This Bangalore-based position is required to deal with customers directly for problem solving, pre-sales activities, and customer training. He/she is also responsible for supporting India customers directly using Illumina’s sequencing and microarray systems. The candidate must possess prior commercial experience and demonstrated considerable abilities to excel in the below.

Position Responsibilities:

  • Coordinate new installations including facility inspections, assay validation and customer training
  • Provide comprehensive technical training, support and troubleshooting to customers on issues including user’s technical skills, biochemistry/assay design, experimental design, software and instruments
  • Operate cross-functionally to bring success to partnerships and key strategic initiatives in India
  • Develop and maintain positive relationships in partnerships and with customers
  • Manage and carry out projects that include demonstrations, feasibility studies, and new product evaluation
  • Strong in technical skills and able to perform independent troubleshooting
  • Maintain and increase product usage by giving technical presentations and demonstrations
  • Provide pre- and post-sales technical and scientific presentation
  • Act as the Subject Matter Expert in our market segments including Oncology, Genetic Testing, Reproductive and Genetic Health, Applied Genetics, Molecular Cell Biology and Automation
  • Manage hot accounts and work with internal cross-functional stakeholders
  • Mentor and provide guidance to teammates
  • Develop and improve key company processes that support our mission of building a world-class customer support organization
  • Act as conduit of customer feedback to Sales, Marketing and Product Development teams
  • Create and maintain support information in company enterprise database

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements:

  • PhD or Master’s degree in Science, Genetics, Molecular Biology, Bioinformatics, or related field with a minimum 5 years of relevant experience
  • Experienced with next generation or high-throughput sequencing library prep technologies and protocols
  • Experienced with fast-paced and matrixed corporate environments
  • Excellent time management, prioritization and organization skills
  • Demonstrated outstanding problem-solving skills
  • Strong people skills and demonstrated cross-organizational teamwork
  • Able to work independently and as a team player
  • Strong ability to build and maintain relationships with internal and external customers
  • High level of integrity, accountability and dependability
  • Excellent verbal and written communication skills in English
  • Computer literacy is a must
  • Willing to travel up to 50% of the time

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Preferred Experience/Education/Skills:

  • Demonstrated expertise and experience with handling and analyzing next generation sequencing or array data is a huge plus
  • Demonstrated expertise and experience in one or more of the following market segments: Oncology, Genetic Testing, Reproductive and Genetic Health, Applied Genetics, Molecular Cell Biology and Automation
  • Prior field experience supporting customers using sequencing or array technologies preferred
  • Experience working in a clinical lab or diagnostic environment is a plus
  • Demonstrated training or coaching skills is preferred
  • Demonstrated project management skills is a plus
  • Conversant with enterprise software including Office 365 and Salesforce.com CRM is a plus

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

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Hey there, looking for assistance with possible interview questions and answers for the role of Senior Field Applications Scientist at Illumina, then check them below 

  1. Can you describe your experience with next-generation or high-throughput sequencing library prep technologies and protocols?
    • Answer: Yes, I have extensive experience working with next-generation sequencing library prep technologies and protocols. I have successfully performed library preparations for various sequencing applications and have a strong understanding of the associated techniques and methodologies.
  2. How have you demonstrated your problem-solving skills in previous roles?
    • Answer: In my previous roles, I have encountered various technical challenges and have consistently demonstrated outstanding problem-solving skills. I approach problems analytically, break them down into manageable components, and use my scientific knowledge and expertise to identify effective solutions.
  3. Can you share an example of a successful project or partnership you have managed in a fast-paced and matrixed corporate environment?
    • Answer: Certainly. In a previous position, I led a project that involved implementing a new sequencing workflow in collaboration with a key partner. Despite the complexity and time constraints, I successfully coordinated the project, ensured smooth installation and training, and achieved the desired outcomes within the specified timeline.
  4. How do you approach building and maintaining relationships with customers and internal stakeholders?
    • Answer: Building and maintaining relationships with customers and internal stakeholders is crucial for success in this role. I prioritize effective communication, active listening, and understanding the unique needs and expectations of each stakeholder. By establishing trust and providing exceptional support, I have been able to develop strong and lasting relationships.
  5. Have you had experience working in a clinical lab or diagnostic environment? If so, can you describe your role and responsibilities?
    • Answer: Yes, I have experience working in a clinical lab environment. In my previous role, I collaborated closely with clinical lab professionals, providing technical support and guidance related to sequencing and array technologies. I understand the specific requirements and regulations of the clinical setting and have a strong grasp of the quality control and validation processes involved.

Remember, these questions are a starting point and can be tailored further based on the candidate’s specific experience and the organization’s requirements.

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