Sartorius Biotech / Biochem & Life Sciences Manager Vacancy
Sartorius Biotech / Biochem & Life Sciences Manager Vacancy. Exclusive job opportunity for msc biotech/biochem and life science job opening. Technical Manager job vacancy for msc biotech/biochem and life science candidates. Interested Indian nationals can check out all of the details regarding the same below:
Name of the Post: Technical Manager – SEP
Reference Number: R5214
Employment Mode: Full time
Position: Regular
Functional Area: Services
Location: Bangalore (India)
The Manager Technical Sales Sub-Region will be responsible for developing and growing local product application support team’s capability to meet local focus market segments and related customer requirement, fit our technical leading position with our company’s image as a total solution provider. The holder of this position will build, manage, and lead the product application support team in accordance with the strategy, operational plan and priorities of the division to achieve our sales target especially in converting and creating the new business.
Main Responsibilities & Tasks:
- Use technical knowledge and process experience to assist sales and application specialist in evaluating the trial/demo requirement and maximize our business opportunities
- Establish and standardize trial/demo process/report from a technical level and support the results converting to the real sales
- Manage overall sample and demo budget and expense
- Establish onsite customer installation/training SOP and improve customer satisfaction rate
- Allocate and manage the application specialist resources in different regions together with regional sales managers in an efficient way and match their regional sales plan
- Handle customer technical complaint properly especially for key accounts and strategic accounts
- Communicate with the global technical team to fulfil the technical gap whenever it’s necessary
- Lead key products application development and drive the local application paper publication
- Support field marketing activities and training requirement especially in new and key products
- Maintain the relationship with key product users and opinion leaders, build up products reference list and user list
- Provide a training plan and improve the technical capability of individual product application specialist to let them become a general specialist
- Manage the team and ensure the continuity plan for the whole specialist team
Qualifications & Skills:
- Master’s degree in biotechnology, biochemistry or similar life science disciplines
- 5-8 years of experience in the Life Science Industry with process development and manufacturing experience, at least 3 year’s team management experience
- Proven skills of relevant process unit operations in cGMP Bioprocessing
- Good Market Knowledge (Customers, Competitors & Regulations) and certain network in the biopharmaceutical industry
- Excellent written and verbal communication skills in English
- Excellent teamwork skills and proven ability to also work with cross-functional teams without formal authority
- Autonomy, Discipline, Focus, Customer Oriented, self-motivated and also can motivate others
- Good working knowledge with computer tools and programs
- Know how to deal with the conflicts especially in dealing with a customer complaint
- Good training and presentation skill
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