Field Service Engineer Role For Life Sciences at Agilent Solutions, Apply Online
Field Service Engineer
India-Mumbai-Exec Suite
India-Ahmedabad
India-Remote Location-Pune
Time type: Full time
Posted on: Posted Today
Job Requisition ID: 4030884
You will be responsible for the on-site installation, maintenance, and repair of one or more products related to Cellular Analysis, Microarray Solutions, Automated Electrophoresis, Research Flow Cytometry, PCR/Real-Time PCR, Microplate Instrumentation, and Automated Liquid Handling.
This position can be based in Bangalore.
These responsibilities include:
- Travel to and from customer locations to perform service. Travel may be local or require air travel.
- Install and optimize hardware/software/network products and configurations at customer sites.
- Diagnose and resolve product performance problems.
- Perform maintenance and repair services.
- Proactively respond to potential equipment issues to prevent unplanned interruption of customers’ business.
- Deliver (does not design) fully integrated solutions, which may include peripherals, communications, operating systems, and applications software.
- Maintain performance in a professional manner and in line with assigned metrics, processes, and procedures.
- Drive customer satisfaction through communication, attention to detail, proactive actions, and timely escalations as needed.
Qualifications
- Master’s degree within the Life science field – e.g., Biology, Biochemistry, Biotechnology, or equivalent.
- Sufficient work experience including familiarity with scientific instrumentation, automation, and laboratory operations.
- Experience with troubleshooting and problem-solving.
- Experience with the Agilent solutions is desired but not crucial.
- Excellent written and verbal communication skills in English.
- Willingness to travel across the region.
- Verbal and written communication is clear, respectful, and timely.
Additional Details
This job has a full-time weekly schedule.
Keywords: Agilent Solutions, Field Service Engineer, Installation, Maintenance, Repair, Life Science, Laboratory Operations. Field Service Engineer Role For Life Sciences at Agilent Solutions, Apply Online. Please ensure you are subscribed to the Biotecnika Times Newsletter and our YouTube channel to be notified of the latest industry news. Follow us on social media like Twitter, Telegram, Facebo