Field Application Specialist at Roche – MSc Biotech, Biochem & Microbiology Apply Online

Roche Biotech Jobs – MSc Biochem & Microbiology Apply Online

Field Application Specialist (Trivandrum)

Location: Chennai, Tamil Nadu, India

Category: Customer Support

Job Id: 202412-131614

Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

As the Field Application Specialist, you’ll play a crucial role in ensuring customer satisfaction by troubleshooting instruments, performing installations, and providing comprehensive after-sales support. Your dedication to excellence will uphold our standards and contribute to enhancing healthcare outcomes globally.

The Opportunity

• Perform application installations and software modifications promptly and efficiently.
• Provide remote support through Roche Remote Solution or on-site assistance as required.
• Deliver application training to customers and peers to ensure optimal instrument performance.
• Conduct root cause analysis and collaborate with Roche Global partners on complex technical issues.
• Maintain accurate documentation of customer interactions in the CRM system.
• Collaborate with Regulatory and Product teams to inform customers promptly about safety, quality issues, and technical updates.

Who You Are

• A Master in Biochemistry, Microbiology, or Biotechnology.
• Possess a minimum of 3 years of experience in diagnostic industries.
• Strong troubleshooting and analytical skills, with a keen ability to comprehend manuals and guides within Roche products.
• Efficient, organized, detail-oriented, and results-driven.
• Able to prioritize tasks effectively and thrive in a fast-paced environment.
• Willingness to travel extensively within the region.

APPLY ONLINE HERE

Keywords: Field Application Specialist, Roche, Chennai, Tamil Nadu, India, Customer Support, Biochemistry, Microbiology, Biotechnology, Diagnostic Industries. Roche Biotech Jobs – MSc Biochem & Microbiology Apply Online. Please ensure you are subscribed to the Biotecnika Times Newsletter and our YouTube channel to be notified of the latest industry news. Follow us on social media like Twitter, Telegram, Facebook and Instagram.