"Discover the Exciting Role of a Technical Application Specialist in India - Bangalore!"
"Discover the Exciting Role of a Technical Application Specialist in India - Bangalore!"

The role of Technical Application Specialist is currently open in Bangalore, India, requiring candidates with a Master’s degree or its equivalent in Science, specifically in fields such as Microbiology or Biochemistry. This position presents an exciting opportunity for individuals with a strong educational background in these disciplines to apply their expertise in a dynamic work environment.

Job Title: TECHNICAL APPLICATION SPECIALIST

LOCATION: INDIA – BANGALORE

CATEGORY: CUSTOMER & TECHNICAL SUPPORT

Responsibilities:

  • Provide superior customer service, managing and resolving high-stress situations with effective communication skills
  • Delight customers by providing support, including training and troubleshooting
  • Build positive relationships cross-functionally, resolving issues efficiently and exceeding customer needs
  • Achieve established business metrics, including service sales and key performance indicators
  • Utilize remote support tools to proactively improve instrument uptime
  • Continuously improve expertise through learning and certifications
  • Support the commercial team with technical queries and participate in conferences and technical seminars

Job Specifications: Minimum Skill, Education, Experience

  • Master’s degree or equivalent in Science (Microbiology/Biochemistry)
  • Relevant experience required, with practical experience of interfacing with customers preferred
  • Troubleshooting/problem-solving skills
  • Ability to succeed in team situations and excel independently
  • Computer skills (Word, Excel, PowerPoint, Internet, Remote Computing)
  • Excellent communication and interpersonal skills

Accountability / Scope:

Scope of responsibility includes

representing Abbott Diagnostics to assigned customers in a professional, forthright, and ethical manner. This position reports to an Application Lead and is accountable for achieving individual as well as supporting team goals.

Link to Original Notification to Apply: Apply here

Keywords: technical application specialist, customer support, technical support, diagnostics, troubleshooting, training, remote support, customer service, communication skills, team player

Shekhar
Shekhar Suman is the Co-founder of BioTecNika Info Labs Pvt. Ltd. He is an Entrepreneur, Writer, Public Speaker, and a Motivational Coach. In his career, he has mentored more than 100,000+ students toward success in the Biopharma Industry. He heads the BioTecNika Group, which comprises BioTecNika.com, BioTecNika.org, and Rasayanika.com. An avid reader and listener who is passionate about BioSciences. Today Biotecnika is India's largest Biotech Career portal, with over 5 Million subscribers from academia & Industry. It's ranked among the top 50 websites worldwide in the Biology category.