At Indegene, we look to change healthcare for the better. Being an Indegene employee is not just doing a job, but it is about real contribution and outcomes. We are a global team of over 1,200 employees across 14 global locations. Our singular focus is to deliver real outcomes that are measurable, impactful, and sustainable. This has made us a recognized global leader and partner to some of the largest and most respected healthcare organizations.
Job Title: Senior Patient Care Advisor
Job Summary:
Senior Patient Care Advisor counsels patients for improved health-related outcomes by meeting patients on a regular basis. He or she also manages the compliance and adherence of patients enrolled. The role of a Senior Patient Care Advisor also involves handling patient queries, as well as collating health records‒related data from consenting patients.
Job Description:
The roles and responsibilities of the Senior Patient Care Advisor include the following:
- Maintaining confidentiality of patients and organizational sensitive information
- Capturing details related to adverse drug reactions reported by patients in pre-defined templates
- Providing patient support by coordinating with pharmacists, stockists, and carrying and forwarding agents
- Receiving regular feedback from team managers and undergoing program-related training and on-the-job training on a regular basis
- Adhering to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies
Qualifications: BPharm/BSc (Microbiology, Biotechnology, Dietetics, or Nutrition)
Experience: 0-2 years of relevant experience
Other Skills:
- Fluency in English, Hindi, and any one regional language (Gujarati, Marathi, Bengali, Kannada, Tamil, Telugu, Malayalam, Assamese, or Rajasthani)
- Adequate knowledge of MS Office
- Empathy and willingness to listen and relate
How To Apply:
Interested candidates fulfilling the eligibility criterias cited above can apply online via the link below.
Apply Online
