Life Science Jobs: Fortrea is Hiring Medical Contact Center Associate | Apply Now
If you’re building a future in medical communications and aiming for high-growth life science jobs, this latest Fortrea career opportunity brings you to the frontline of global drug safety and patient support. Fortrea is hiring Medical Contact Center Associate II professionals across India opening doors to a dynamic, fast-paced role that blends scientific expertise, call-center excellence, and real-world impact in healthcare.
Job Details:
- Job Title: Medical Contact Center Associate II
- Locations: Pune, Mumbai, Bangalore
- Job Requisition ID: 255006
About the Company:
Fortrea is a global Clinical Research Organization (CRO) committed to accelerating drug development and improving patient outcomes worldwide. As a fast-growing employer in India, Fortrea offers exceptional opportunities for professionals seeking life science jobs and long-term career growth in the clinical research ecosystem.
With operations spanning more than 90 countries, the company provides end-to-end support across clinical trials, pharmacovigilance, regulatory writing, data management, and medical affairs. For anyone exploring a Fortrea career, the organization is known for scientific excellence, a collaborative culture, and strong global quality standards.
Fortrea’s Pune office is one of its expanding hubs, making it a strong destination for candidates looking specifically for life science jobs in Pune. The company empowers employees through continuous learning, exposure to global projects, and clear development pathways—making it a trusted name in the life sciences industry.
Key Responsibilities:
- Respond to medical queries, product complaints, and general inquiries (French language)
- Process, document, and report ADRs within regulatory timelines
- Execute drug safety data management, peer reviews, and case follow-ups
- Perform QC checks, data tracking, reconciliation, and reporting
- Create and update training materials; conduct training effectiveness checks
- Maintain accuracy of processed safety data
- Support medical information, signal detection tasks, and regulatory documentation
- Collaborate with internal teams to ensure compliance with SOPs and GVP guidelines
Educational Requirements:
- Bachelor’s or Master’s in Life Science
- Equivalent relevant experience may be considered
Experience:
2–3 years of safety experience preferred
Skills Required:
- French speaking + writing proficiency
- Strong English communication skills required
- Strong medical communications ability
- Experience in call center or safety operations
- Knowledge of ICH-GCP and Pharmacovigilance processes
- Attention to detail, accuracy, and time management
- Ability to analyze medical information
- MS Office proficiency
- Team-oriented with ability to work independently
This is your chance to grow your expertise in medical communications while building a rewarding Fortrea career that contributes to global healthcare outcomes. If you’re driven, detail-oriented, and ready to take the next step in life science jobs, this role is an outstanding opportunity.
