Sanofi Quality Specialist Role
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Sanofi Quality Specialist Role For BSc & MSc Open Now! Apply Today!

M&S Services, Senior Specialist Quality Services – Product Complaints, Hyderabad Hub

Location: Hyderabad

Time Type: Full-time

Posted On: Posted Today

Time Left to Apply: End Date: February 4, 2025 (30+ days left to apply)

Job Requisition ID: R2775206

Job Role: Senior Specialist Quality Services – Product Complaints

Location: Hyderabad

About the Job

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care.

  • From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, covering human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes, cardiovascular solutions, and consumer healthcare.
  • More than 110,000 people in over 100 countries at Sanofi are dedicated to improving patients’ daily lives and enabling them to enjoy healthier lives.
  • Sanofi is recognized for its global vision of drug development, corporate culture, and pioneering efforts in applying Artificial Intelligence (AI) to develop advanced data standards to enhance reusability, interoperability, and accelerate impact on global health.

The Global M&S Services team plays a key role in supporting global quality processes, partnering with Business and Digital to drive priority initiatives and transformative

efforts across M&S.

Main Responsibilities

  • Handle product technical complaints and field alerts for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards.
  • Evaluate complaints for severity and risk, ensuring timely review and processing.
  • Prioritize and enter complaints into the global database, monitoring complaint activity for assigned regions, countries, and manufacturing sites.
  • Conduct thorough analyses to identify the root causes of defects reported in customer complaints, utilizing IT tools for data accuracy.
  • Perform comprehensive reviews of batch records, correlating relevant manufacturing data with quality events and deviations to elucidate reported defects.
  • Collaborate with production and laboratory departments to gather comprehensive field data for investigations.
  • Focus on operational tasks within the complaint-handling process.
  • Ensure qualitative, GMP-compliant processing of the complaint process.
  • Focus on independent, function-specific duties and responsibilities.

About You

Experience

  • 1-3 years of related experience in the pharmaceutical industry.
  • Should have knowledge of quality functions within the pharmaceutical industry.

Required Skills

  • Proficient in problem-solving, attention to detail, and good organizational skills.
  • Ability to work in a team-oriented, flexible, and proactive manner.
  • Strong analytical skills and the ability to multitask in a stressful environment.

Education: Bachelor’s or Master’s in Life Sciences, Healthcare, Business Administration, Engineering, or Information Technology.

Languages: Excellent knowledge of the English language (spoken and written).

APPLY ONLINE HERE

Keywords: Sanofi job opening, Senior Specialist Quality services, Product Complaints, Hyderabad, Pharmaceutical industry job. Sanofi Quality Specialist Role For BSc & MSc Open Now! Apply Today. Please ensure you are subscribed to the Biotecnika Times Newsletter and our YouTube channel to be notified of the latest industry news. Follow us on social media like TwitterTelegramFacebook and Instagram.

Shekhar
Shekhar Suman is the Co-founder of BioTecNika Info Labs Pvt. Ltd. He is an Entrepreneur, Writer, Public Speaker, and a Motivational Coach. In his career, he has mentored more than 100,000+ students toward success in the Biopharma Industry. He heads the BioTecNika Group, which comprises BioTecNika.com, BioTecNika.org, and Rasayanika.com. An avid reader and listener who is passionate about BioSciences. Today Biotecnika is India's largest Biotech Career portal, with over 5 Million subscribers from academia & Industry. It's ranked among the top 50 websites worldwide in the Biology category.