"Discover How to Excel as a Technical Application Specialist in the Diagnostic Industry!"
"Discover How to Excel as a Technical Application Specialist in the Diagnostic Industry!"

Abbott Microbiology Technical Application Scientist Job – Biotech Apply Online

Technical Application Specialist

Abbott is a leading diagnostic service provider dedicated to becoming the best in the industry. Our vision is to achieve customer loyalty and economic profitability through our passion, partnership, and performance. We are committed to delivering efficient technical support solutions, including product training, maintenance, and troubleshooting, while adhering to compliance guidelines.

Job Description

As a Technical Application Specialist, your primary goal is to provide superior customer service by effectively communicating with customers, resolving high-stress situations, and ensuring customer loyalty. You will provide support through training, troubleshooting, and closing calls, while maintaining positive relationships with cross-functional teams. Additionally, you will be responsible for achieving established business metrics and improving instrument uptime through the utilization of remote support tools. Continuous learning and certifications will also be a part of your responsibilities.

Responsibilities

  • Provide excellent customer service, resolving high-stress situations
  • Deliver training and troubleshooting support for biochemistry and microbiology systems
  • Collaborate with cross-functional teams to ensure efficient issue resolution
  • Achieve business metrics and sales targets for assigned customers/accounts
  • Utilize remote support tools to proactively improve instrument uptime
  • Continuously improve expertise through learning and certifications
  • Assist the commercial team with technical queries and participate in conferences and technical seminars

Requirements

  • Master’s degree or equivalent in Microbiology or Biochemistry
  • Practical experience in interfacing with customers preferred
  • Strong problem-solving skills and ability to work both independently and in a team
  • Proficiency in computer skills (Word, Excel, Power Point, Internet, VPN, remote troubleshooting)
  • Excellent communication and interpersonal skills

APPLY ONLINE HERE

Keywords: Abbott Biochem Microbiology Application Specialist, Technical Support, Customer Service, Biochemistry Systems, Microbiology Systems, Troubleshooting, Training, Remote Support, Computer Skills, Communication Skills, Interpersonal Skills.

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Shekhar
Shekhar Suman is the Co-founder of BioTecNika Info Labs Pvt. Ltd. He is an Entrepreneur, Writer, Public Speaker, and a Motivational Coach. In his career, he has mentored more than 100,000+ students toward success in the Biopharma Industry. He heads the BioTecNika Group, which comprises BioTecNika.com, BioTecNika.org, and Rasayanika.com. An avid reader and listener who is passionate about BioSciences. Today Biotecnika is India's largest Biotech Career portal, with over 5 Million subscribers from academia & Industry. It's ranked among the top 50 websites worldwide in the Biology category.