Thermo Fisher Jobs
Technical Sales Specialist – Cell Culture/Cell Therapy
Location: Mumbai, Maharashtra, India
Job ID: R-01204535
Job Type: Full time
Category: Sales & Business Development
Remote: Fully Onsite
About Company:
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $44 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or developing and manufacturing life-changing therapies, we are here to support them. Our distributed team delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Our Innovative Laboratory technologies & Services makes it easier for customers.
Position Summary:
Technical Sales Specialist (TSS) for Cell Culture/Cell Therapy is a role within the sales organization of the BioProduction Group having the responsibility for customer engagement and drives the business across a broad portfolio of products for the West region of India. Applies sales experience, bioproduction process knowledge, product expertise, market intelligence, and territory management skills
to grow sales and profitability. Remotely based in Mumbai/Ahmedabad/Pune-India, this role will interact with customers through face-to-face meetings, teleconferences, and email communications.Responsibilities:
- Hunts for new molecule opportunities within assigned territory, leveraging product portfolio to build a foundation for long term growth
- Drives existing funnel of opportunities to accelerate closure rates
- Develops a territory plan and applies intelligence-based prospecting to identify new potential opportunities
- Prioritizes New Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return
- Acts on marketing-qualified leads, quickly converting to new opportunities
- Collaborates with and influences Bioproduction Account Managers (BAMs) and Field Application Specialists (FAS) within their district to develop and handle account growth strategies
- Qualifies prospects to justify the time and resource investment
- Owns the Salesforce.com entry process, including management of technical meetings to accurately and thoroughly complete the Product Brief
- Establishes connects with key decision-makers, identifying the technical buyers
- Initiates product evaluations as part of the sales process, coordinating activities between the BAM and FAS. Responsible for service-related product sampling.
- Identifies GEMBA opportunities and coordinates event activities with the BAM
- Assists all BAMs with sales and account planning efforts to achieve Cell Culture sales goals, including value proposition development across the wide BPD portfolio
- Aids in the development of technical solution-matching for complex opportunities
- Reviews all price proposals before submission to the customer, and consults on RFQ submissions
- Attends technical collaboration visits to Business Unit manufacturing and R&D sites
- Acts as a trusted advisor for key contacts within an account
- Provides post-sales product support, follows up on all product performance complaints or inquiries to ensure resolution
- Consults with key account managers and internal planning partners on obtaining customer forecasts for new and existing base business
- Represents Cell Culture at knowledge-based seminars and customer experience workshops
- Maintains and enhances technical knowledge on assigned product lines, company literature, and competitive products
- Feeds voice of customer to the Business Unit
Qualifications:
- Master or PhD in a life-science related field required, such as Biotechnology, Molecular Biology, Microbiology, Immunology, Biochemistry, or Bioengineering
- Excellent oral and written communication skills, savvy using all Microsoft products
- Ability to handle confidential and proprietary information with sensitivity
- Must possess self-motivation, a positive attitude, and perform as a great teammate
Experience:
- Hands-on experience in handling cell culture, upstream process development, and optimization of the process
- Understanding of the product life cycle of Biopharma molecules and vaccines
- Requires a minimum of 2-3 years of sales experience/customer-facing role, related to the bioproduction process
- Must possess a strong understanding of customer challenges and solution development
Keywords: Technical Sales Specialist, Cell Culture, Cell Therapy, Mumbai, Maharashtra, India, Full time, Sales, Business Development, Biotechnology, Molecular Biology, Microbiology, Immunology, Biochemistry, Bioengineering.
