Life Science Jobs | ClinChoice is Hiring an Associate | Apply Now
Looking for promising life science jobs that blend medical knowledge with customer engagement? ClinChoice is hiring for Associate jobs in their MICC team in Bengaluru, offering a rare chance to build impactful ClinChoice careers supporting medical inquiries, safety reporting, and product complaint handling in a global healthcare environment.
Job Details
- Job Title: New Associate – MICC
- Location: Bengaluru, India
About the Company
ClinChoice is a rapidly growing healthcare services organization specializing in medical information, pharmacovigilance, and clinical operations support for global pharmaceutical clients. With a strong focus on process excellence and quality, ClinChoice delivers compliant solutions across medical inquiry call centers and life science support functions. The company champions career growth, continuous learning, and a collaborative work culture. ClinChoice supports professionals in building meaningful ClinChoice careers that bridge science and service. Their Bengaluru center is a key hub for consumer and healthcare professional support across safety and information services.
Key Responsibilities
- Handle inbound/outbound calls related to adverse events, product complaints, and medical inquiries
- Respond to web-based medical inquiries within prescribed timelines
- Follow up directly with patients/consumers and healthcare professionals
- Prepare and update follow-up letters, monitoring forms, and templates
- Document call information according to medical information SOPs
- Manage and resolve customer complaints using applicable software
- Route calls to appropriate resources as needed
- Complete call logs and regular reports
Qualifications
- Graduation in Life Science
- Proficient in relevant computer applications.
- 1-4 years of experience in a UK/US call center environment.
- Knowledge of customer service practices and principles.
Skillset Required
- Excellent verbal and written communication skills.
- Should demonstrate call etiquettes.
- Should be a good listener and have people skills, customer focus, attention to detail, professionalism, and be a multi-tasker.
- Ability to handle stressful situations appropriately.
- Excellent data entry and typing skills.
This opening for life science jobs at ClinChoice provides a meaningful opportunity to enter the domain of medical information and pharmacovigilance as part of a dynamic global team. With hands-on exposure to safety reporting, inquiry response, and quality systems, this Associate job is a strong stepping stone for long-term ClinChoice careers in the healthcare services industry.
