Life Science Jobs at Fortrea | Medical Contact Center Associate II | Apply Now
Looking for impactful Life Science Jobs that combine medical communication, safety reporting, and regulatory compliance? Fortrea Careers brings an exciting opportunity for professionals seeking Pharmacovigilance Jobs as a Medical Contact Center Associate II. This role allows you to work remotely while contributing to global drug safety and medical information operations.
- Job Title: Medical Contact Center Associate II
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- Job requisition ID: 256042
- Locations: Pune, Mumbai, Bangalore
About the Company:
Fortrea is a global contract research organization providing clinical development, patient access, and safety services to the pharmaceutical, biotechnology, and medical device industries. Fortrea is committed to quality, innovation, and patient safety while offering flexible and inclusive career opportunities.
Job Overview:
This Life Science Jobs for Medical Contact Center Associate II role supports pharmacovigilance and medical information processes by responding to medical queries, handling product quality complaints, and managing adverse event data. This position involves rotational 24×7 shifts, remote work flexibility, and collaboration across safety, quality, and medical teams within Fortrea.
Key Responsibilities:
- Respond to medical information queries and product quality complaints
- Record and report Adverse Drug Reactions within regulatory timelines
- Execute drug safety data management including call intake and documentation
- Perform peer review, case follow-up, and quality control activities
- Track safety metrics and reconcile data from multiple sources
- Create, update, and deliver training materials
- Conduct training effectiveness checks
- Ensure quality and accuracy of processed safety data
Educational Requirements:
- Bachelor’s or Master’s in Life Sciences, or a related field.
Skills Required:
- Strong knowledge of pharmacovigilance practices and regulatory requirements
- Fluency in French and English (written and verbal)
- Ability to manage inbound and outbound medical calls
- Experience with AE/SAE processing and safety databases
- Proficiency in Microsoft Office applications
- Excellent attention to detail and data accuracy
- Ability to work independently and as a team player
This role is a strong opportunity for professionals exploring Life Science Jobs with global exposure. Through Fortrea Careers, candidates interested in Pharmacovigilance Jobs can gain hands-on experience in drug safety, medical communication, and regulatory-driven environments while working remotely.
