Life Sciences Job at ICON – For Client Services Associate, Apply Now!
Looking for a fast-paced client-facing role in the clinical research industry? ICON plc is hiring a Client Services Associate I in Bangalore to support global clinical trial operations and client success. If you have strong communication skills, experience in service delivery, and a background in life sciences or business, this is your opportunity to join one of the world’s leading clinical research organizations. Start your career journey with ICON today and be part of life-changing innovations.
- Job Title: Client Services Associate I
- Location: Bangalore
- Job Reference: JR131182
- Office: ICON Full Service & Corporate Support Proposals
- Work Arrangement: Hybrid, Office-Based
About The Company
ICON plc is a world-leading healthcare intelligence and clinical research organization. We foster an inclusive environment that drives innovation and excellence, and we invite you to join us in shaping the future of clinical development.
Life Sciences Job at ICON – Role Overview
As a Client Services Associate I, you’ll play a crucial role in supporting client relationships, managing project budgets and contracts, and ensuring the seamless execution of client deliverables. This hybrid position, based out of our Bangalore office, offers both challenge and career progression.
Life Sciences Job at ICON – Key Responsibilities
- Serve as the primary point of contact for clients throughout contract/change order processes.
- Draft project budgets, amendments, and change order documents
- Assist in implementing client service strategies to drive satisfaction and retention
- Collaborate across departments to execute client projects efficiently
- Provide administrative support, manage documentation, correspondence, and reporting
Life Sciences Job at ICON – Your Profile
- Bachelor’s degree in Life Sciences, Business Administration, or a related field
- Prior experience in client services, proposals, contracts, or customer support is preferred
- Excellent written and verbal communication skills
- Ability to multitask, manage priorities, and maintain accuracy under pressure
- Strong proficiency in MS Excel and MS Word
- Attention to detail and a client-oriented mindset
What ICON Offers You
ICON believes great people build great careers. Our benefits are designed to support your professional and personal well-being:
- Competitive salary package and annual leave entitlements
- Health insurance plans tailored to you and your family
- Retirement savings plans and financial planning support
- 24/7 Employee Assistance Program (LifeWorks)
- Life assurance and flexible wellness programs
- Gym discounts, travel subsidies, childcare support, and more
Keywords: Client Services Associate I, Bangalore, ICON plc, healthcare organization, clinical development, customer service, job opportunity