Indegene Life Science Vacancies – Apply Online
Are you passionate about patient care and ready to launch a rewarding healthcare career? Indegene, a global leader at the intersection of healthcare and technology, is hiring Field Patient Care Advisors. This role is perfect for life science graduates who thrive in patient engagement, counseling, and support services. If you have strong communication skills and a desire to make a difference in patients’ lives, this could be your ideal opportunity.
About the Company
Indegene is a technology-led healthcare solutions provider committed to enabling healthcare organizations to be future-ready. We offer accelerated global growth opportunities for individuals who are bold, industrious, and nimble. At Indegene, you will experience a unique career journey emphasizing entrepreneurship, passion, innovation, collaboration, and empathy.
Job Role
Responsibilities
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End-to-end patient engagement in the designated therapy area
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Counseling patients for better health outcomes as Field Patient Care
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Handling adverse events/market complaints as per SOP
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Maintaining patient adherence and compliance
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Supporting patients with therapy-related guidance
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Updating patient data in the CRM as per brand requirements
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Responding to patient FAQs and handling queries
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Coordinating with stakeholders for patient support as Field Patient Care
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Role involves field travel and may require relocation
Operational Duties
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Build rapport with physicians
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Capture Adverse Drug Reactions in pre-defined templates
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Participate in internal and client review calls
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Submit reports to managers on schedule as Field Patient Care
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Undergo regular training and performance feedback
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Adapt to ad-hoc travel requirements
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Work on patient queries via email and calls
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Ensure Service Level Agreement (SLA) adherence
Required Qualifications
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1 to 8 years of experience in patient counseling
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Education: Pharma, BSc, or any Life Science degree
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Proficient in MS Office as Field Patient Care
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Strong communication in English and local language
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Knowledge of pharma products and healthcare ecosystem
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Problem-solving and interpersonal skills
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Understanding of counseling techniques
Equal Opportunity
Indegene is committed to the culture of inclusion and diversity, and we are proud to be an Equal Employment Employer. We do not discriminate based on race, religion, sex, age, national origin, or any other characteristics. We are an Equal Opportunity Employer providing consideration to all qualified applicants.
